Frequently Asked Questions

General Questions
Administrator Account Registration
Individual User Account Registration
Staff Management
Exam Reports
Exam Credits, Pricing and Payment
Individuals Working at Multiple Centers


General Questions

Q: Do I have to use the AASM Inter-Scorer Reliability Testing Program to be in compliance with the Standards for Accreditation?
A: No. The program is optional. The AASM program was designed in response to requests from centers having trouble meeting the requirements for inter-scorer reliability in the Standards for Accreditation. It is intended to provide a convenient, easy to use alternative to a center-specific program. Centers that currently have functional inter-scorer reliability programs that meet the Standards do not need to change.
 
Q: How are scoring records chosen for this program?
A: Actual patient records are submitted from several accredited sleep centers. Patient identification information is removed. They are screened for artifacts but are not modified. They include normal research subjects, adult patients with and without CPAP and pediatric patients. They are not ideal or perfect records that might be used for examination purposes – they are actual recordings such as those that would be encountered in a typical sleep center.
 
Q: How are the correct answers determined?
A: The records are scored by a senior board certified sleep specialist and reviewed by at least 2 other board certified sleep specialists before posting. Data is monitored on a regular basis and scores that fall below an average of 50% agreement are reviewed by a committee to ensure accuracy.
 
Q: What are the AASM Standards for Accreditation regarding inter-scorer reliability?
A: To review the AASM Standards for Accreditation, including those specific to inter-scorer reliability, visit the Center Accreditation Standards page on the AASM website.
 
Q: Is there a penalty if my technologists don’t reach 85% agreement with the gold standard scorer?
A: There is no penalty. The 85% criterion is, at this point, arbitrary. Center administrators can set their own criterion for agreement at 90%, 80% or any level they wish. Centers using the AASM Inter-scorer Reliability testing program may wish to incorporate the data into their quality assurance program. Consistent low agreement among all technologists should lead to a review of the AASM Manual for the Scoring of Sleep and Associated Events. Low agreement by a particular scorer should lead to additional training, such as the AASM A-STEP Scoring Modules. Center administrators will be able to compare their center and their staff to national scoring averages. Review of this data may, at some point in the future, lead to the establishment of a national standard for agreement.
 
Q: How long should it take to score 200 epochs in the program?
A: The length of time it takes to score 200 epochs will depend on the user. It should take no more than two hours; experienced scorers may be able to complete the test in less than half an hour. Because of the learning curve, you are encouraged to use the AASM Inter-scorer Reliability Demo to familiarize yourself with the testing system.
 
Q: Can I take an exam over again if I did poorly or did not complete all questions?
A: No. For the purposes of maintaining compliance with Standards for Accreditation, the AASM Inter-scorer Reliability Testing Program allows individuals to take each month’s exam only once. Once you click on the “Start My Exam” button, you will have 48 hours to complete the exam or your answers will be submitted as-is.
 
Q: Do I need to take the exam from start to finish, or can I leave and come back?
A: You are allowed to leave and come back to an exam. However, you must complete an exam within 48 hours of when it was started, or your results will be submitted based on the portion of the exam that you have completed.
 
Q: Do the Scoring Manual FAQs found on the AASM website apply to this program?
A: Yes. FAQ answers should be considered part of the required scoring rules. For example, the “pre-event” baseline oxygen saturation used to score hypopneas should follow FAQ R.25.


Administrator Account Registration

Q: What if I do not know my center’s accreditation number or primary e-mail address?
A: You may obtain your center’s accreditation number by contacting the AASM’s accreditation department by e-mail at accreditation@aasmnet.org or by phone at (630) 737-9700.
 
Q: Does the contact person for this program (account administrator) need to be the same person as the primary contact for our facility’s accreditation?
A: No. You may designate any individual at your center to serve as your Inter-scorer Reliability testing program account administrator. This individual will receive e-mail confirmations when new individual users set up accounts using your facility’s access code and when your credit balance is low.
 
Q: How do we change the account administrator for our center?
A: Log in to your center’s account and enter the Account Information page. Click on the “Edit” button under the Contact Information section and update your center’s information.


Individual User Account Registration

Q: I have registered an account using the code that was e-mailed to me, but I can’t take the exams. Why?
A: Either your center has not confirmed you as a user of their account (after you register, an e-mail is sent to the center administrator to confirm your access to the center’s exam credits) or your center does not have any credits remaining under their account (notify your center administrator so that they can purchase credits for your facility).
 
Q: I work at more than one center that uses this program. Do I need to have a separate account for each center?
A: See the FAQ section below regarding individuals that work at multiple centers.


Staff Management

Q: How do I add individuals to my center’s account?
A: To allow an individual to contribute their exam results to your center’s account (and give them permission to use your facility’s exam credits), go to the Staff Management page of your account, click on the “Send Access Code” button, and enter their e-mail address. Once they have registered an Individual User Account using your facility’s access code, you will receive an e-mail notification to confirm that you wish to provide this individual with access to your center’s exam credits.
 
Q: Someone has set up an individual user account using my facility’s access code, but I don’t know who they are. Will this person now have access to our purchased exam credits?
A: No. Until you confirm that an individual is a member of your staff (by clicking on the link in the confirmation e-mail or approving them under the Staff Management page in your account), they will not have access to your center’s credits, nor will their results be added to your center’s account. If someone uses your facility’s access code to set up an account, you can simply click on the “Deny pending” next to their name under the Staff Management page in your account to delete this individual.
 
Q: One of our scorers has left our center or is no longer scoring sleep studies. Should I delete them from our account?
A: There are two ways of removing an individual’s access to your center’s exam credits:
  1. By deactivating their account, the individual will no longer contribute results to your facility; however, if you wish to reactive them at some point in the future, you will be able to do so without the need to re-register with your facility.
  2. By deleting their account, the individual will no longer contribute results to your facility but their results from previously taken exams will not be lost. In the future if you wish to provide this individual with access to your center’s exam credits, they will need to add your center’s access code once again.
 
Q: I sent our access code to our facility’s scorers and they have all set up individual accounts, but cannot take any exams. What’s wrong?
A: Either these individuals have not been confirmed as users of your account (to check this, go to the Staff Management page of your administrator account) or your center does not have any credits remaining under your account (you can purchase additional credits by clicking on the “+” symbol in the upper right corner in your administrator account).
 
Q: What is the difference between a “Regular” and a “Temporary” individual user?
A: A “Regular” individual user is one of your staff’s scorers whose exam results each month should be added to your center’s overall data. A “Temporary” individual is someone who is using this system through your center, but whose results should not be included with your center’s data for accreditation purposes. Examples of temporary individuals would be those who are using this program to test scoring ability while applying for a job at your facility or staff who wish to use the program for training purposes only.


Exam Reports

Q: How do I change our center’s passing score?
A: Visit the Account Information page in your center’s account and click on the “Change” link next to your facility’s current passing score.
 
Q: I am trying to view one of my staff’s exam results, but all statistics are marked with “???”. Why is this?
A: At the time that this individual took the exam in question, they were either not an approved member of your staff, or your center did not have any available exam credits. To add these results to your center’s account, you must verify that you wish to use an exam credit under your facility.


Exam Credits, Pricing and Payment

Q: Can I pay by check?
A: Yes. To pay by check, submit this form with your payment to the AASM at: American Academy of Sleep Medicine, Attn: ISR Program, 2510 North Frontage Road, Darien, IL 60561.
 
Q: Does the AASM accept purchase orders as payment?
A: No. Purchase orders are not acceptable as payment for exam credits. Payment can be made either online by credit card or via mail by check.


Individuals Working at Multiple Centers

Q: I work at more than one center that uses this program. Do I need to have a separate account for each center?
A: No. Through the AASM’s Inter-scorer Reliability testing program, you can work at multiple centers using your one Individual User account (take the exam once, and your results will be added to all center’s accounts!).
 
Q: How do I add another center to my account?
A: Log in to your account and go to the Account Information page. At the bottom of the page, you will see a list of the centers that you are affiliated with. Below this table is a link to add additional centers.
 
Q: What happens if one of my centers does not have any credits when I’m ready to take the next exam?
A: You may either contact the center that does not have credits and wait until they have added them to take the exam, or you can take the exam using only the centers’ credits that are currently available. If you take the exam when a center does not have credits, your results will not be added to the center’s account; however, the center administrator will have the ability to add your results to their account at a later time through the center's administrator account.
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