Complaints

The American Academy of Sleep Medicine provides a pathway for patients, competitors, and employees to file complaints that relate directly to the Standards for Accreditation and/or AASM policy against an accredited sleep facility. The AASM does not have investigative authority over licensed physicians, sleep facilities or their employees. The AASM does have the ability to review all complaints and can request information from either a member or the director of an AASM accredited facility related to a complaint filed.

Each complaint will be reviewed on a case-by-case basis by AASM staff, the Accreditation Committee, and the AASM board of directors. All actions will be determined individually and may include rescindment or revocation of accreditation.

Employees of an accredited sleep center may report violations of AASM standards and policy. Employees who choose to report a legitimate violation should not expect any retaliatory action. If reasonable evidence exists to suggest that a sleep facility has retaliated against a present or former employee for this reason, the AASM may opt, among other actions, to rescind or revoke current accreditation or deny future accreditation.

Download Accreditation Complaint Form